RPA - key enabler for growth in 2021

RPA will be a $1bn market in 2021 and we are seeing host of new entrants to the market with various degree of differentiation either on the technology side or on the vertical side as part of their entry strategy. It is equally gratifying to see some of the new RPA start-ups from India like Jiffy.ai focussed on Big data and AI Dynamics with vertical focus on Auto, Healthcare and Finance trying to make their mark in this growing industry. RPA will be the key enabler of the connected Digital transformation and service providers will have more options to partner with various RPA vendors based on the business need and value proposition to their end customer. The vendors with clearly defined strategy on Domain, Technology and AI/ML capabilities will find greater traction and higher adoption in the coming years.